Our current refund policy is as follows:
You have 30 days from the purchase date to decide if an item is right for you.
We’ll gladly accept unworn, unwashed, or any defective merchandise purchased on dominiquefashion.com for return.
Please note that the following items cannot be returned: bodysuits, swimwear, jewelry, personal & health care, accessories and makeup. Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
We do not accept returned items that were sent back by you directly without checking with us first. We do not accept returns if the order was used with a discount/promo code.
How to Return
Steps are easy to follow:
1. Start your return by emailing email@example.com. Make sure our team has worked with you on the issue before you send the package.
2. Securely pack the item(s) in a box or envelope of your choice.
3. Please put your authorization number next to the Recipient name. Mail your return package using a traceable carrier.
Most returns are processed within 10 business days after we receive your package. Shipping charges are non-refundable. If a discount/discount code was used in your order, it is non refundable.
Unfortunately, we are unable to process exchanges at the moment. We apologize for this inconvenience.